Over-The-Counter (OTC) Catalog Questions
- How can I order from the OTC Catalog?
- Do I have to pay Shipping on my OTC orders?
- How long does it take for my order to get to me?
- How do I track my catalog orders?
- Is there a limit to how many orders I can place?
- Can I purchase more than the allotted benefit amount?
- What happens if I mail in an order on the last day of the calendar quarter?
- Does my Allowance for purchases with the OTC roll over to the next calendar quarter?
- When does my Benefit Allowance reset?
- Can a family member order for me?
- Can I share products with my family members or friends?
- Can I return an OTC item I ordered?
- What happens if an item is damaged during shipment?
- What happens if I disenroll from my plan?