You can use our automated system 24 hours a day, 7 days a week to check your card balance by calling 1-800-480-6598 (TTY 711) and select option 1. You will need your card number to check your balance using interactive voice response system (IVR). You can also check your balance by logging in at HorizonExtraBenefits.com or by using the myTotal Benefits app on your smart phone.